{"id":4831,"date":"2025-10-17T08:00:00","date_gmt":"2025-10-17T11:00:00","guid":{"rendered":"https:\/\/www.quintoandar.com.br\/en\/?p=4831"},"modified":"2026-09-18T19:04:27","modified_gmt":"2026-09-18T19:04:27","slug":"customer-focus-is-the-best-competitive-advantage-says-quintoandar-coo","status":"publish","type":"post-en","link":"https:\/\/www.quintoandar.com.br\/newsroom\/en\/customer-focus-is-the-best-competitive-advantage-says-quintoandar-coo\/","title":{"rendered":"&#8216;Customer focus is the best competitive advantage,&#8217; says QuintoAndar COO"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In the first episode of &#8220;\u00d4 de casa!&#8221;, Lucas Lima, COO of QuintoAndar, talks about the company&#8217;s operations and future. Starting from the results of the recent economic impact study, which shows an injection of R$10 billion into the Brazilian economy in recent years, Lima details how the platform&#8217;s liquidity tackles the problem of vacancy and reinforces the fundamental role of associated agents and partner real estate agencies in the company&#8217;s ecosystem. He also shares his vision on the strategic use of data, the macroeconomic scenario, and the philosophy that guides QuintoAndar&#8217;s growth: a total focus on the customer. Watch the full video:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"&quot;Foco no cliente \u00e9 a melhor vantagem competitiva&quot;, afirma COO do QuintoAndar\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/tpjrqJZw18Q?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Lucas Lima speaks exclusively about the company&#8217;s impact, partners, operational strategy, technology, and challenges.<\/p>\n","protected":false},"author":2,"featured_media":4832,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categoria-en":[24],"tag-en":[],"class_list":["post-4831","post-en","type-post-en","status-publish","format-standard","has-post-thumbnail","hentry","categoria-en-corporate-business"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>&#039;Customer focus is the best competitive advantage,&#039; 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